CUSTOMER SUPPORT
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How can I place an order at aynuz.com?
Follow these simple steps to complete your purchase on aynuz.com
- Sign Up or Log In:
To get started, make sure you have an account. If not, go to ‘Account’ and select ‘Login or Sign Up.’
Enter your email address or mobile number to receive a one-time password , then provide the required personal details to set up your profile. - Browse and Select Products:
Look through the site and pick the items you like. Select the right size and click ‘Add to Bag’ to include it in your cart - View Your Cart:
Click the shopping bag icon to see the items you've added. From there, proceed to checkout. - Provide Your Shipping Information:
Provide Your Shipping Information:
You can use the pin location option to select your address, . After confirming the location, enter your complete address and mobile number.
An will be sent for phone verification — enter it to continue. - Check Your Order Summary:
On the checkout page, you’ll see your full order overview. Here you can:
– Apply promo codes (check the ‘Coupons & Offers’ section)
– Select delivery options such as express delivery, if offered, for an additional cost. - Choose How You Pay:
Pick your preferred payment method. - Confirm and Pay:
Once everything is in order, click ‘Pay’ or ‘Place Order’ to finish your purchase
Can I try on the items before buying them?
All our items are stored in a warehouse that is not accessible to customers. We provide a free return policy for Saudi Arabia and some GCC countries. If your item doesn't fit or you are dissatisfied with it, you can exchange it for a different size or request a refund within 15 days of purchase. Click here to learn more about our return & exchange policy.
Can I order items in bulk for resale (wholesale)
Yes, that's possible! Click here to submit your details, or feel free to contact us via WhatsApp at +90 555 100 69 79 for assistance.
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